Enhancements make us happy


Every day we make progress at Raven.

Some days that progress goes towards bigger projects that we announce here, but sometimes it goes towards tiny enhancements that you may not even notice.

Many of those smaller enhancements come directly from our customers, which we love. We make this software for you, not ourselves. With that in mind, I wanted to showcase a few of our recent enhancements that have come directly from users…

SEO metrics column sorting


When we introduced SEO performance reports to Raven, there were lots of great SEO metrics to analyze – but you could not sort the data.

Many requests came in to be able to sort the tables by the metric of your choice, and now you can! A simple click on the header of the column will sort by that particular metric, and you can do this in either direction.

Removing filtered keywords from PDF reports


For years now, you’ve been able to filter certain data out of Google Analytics reports, which many customers use to filter out branded keywords, (not provided), etc.

In the past, Raven displayed those keywords at the top of the PDF report so you can always see what was omitted.

Turns out that was not optimal for many users, and they requested a way to remove that label from the PDF reports. Now it’s as simple as ticking a box, which will remove the text from the PDF that I’ve highlighted above.

Removing sentiment from Social Monitor PDF reports


Social Monitor is a powerful reputation management tool that assigns sentiment automatically to every single post it captures.

But sometimes you may your client to focus on the number and content of mentions – not the sentiment.

With that in mind, you can now turn sentiment off from the PDFs, If you do, you’ll no longer see the number of positive/neutral/negative mentions, nor will you see the color coding in the table below.

Color coding events


You can now assign colors to any events you’ve created in the Event Manager. This is another perfect example of feature requests from many users that may feel like a small enhancement, but make so many people’s jobs that much easier.

What’s your Raven wish?

So many of you we get to talk with face-to-face at many of the events and conferences we attend, and we love that. Others email us their feedback or use our feature request form. However you like to talk to us, it’s always appreciated.

I personally consider every single request we receive, and no request is too small.

My inbox is always open, and I’d love to hear any enhancement, small or big, that could make your life a little easier. Enhancements make us happy because they let us make you happy.

Photo Credit: jetheriot via Compfight cc

  • Karelisa Falkner

    From a social media standpoint, my priority suggestion is to enable adding pictures to tweets. I would also like to see some of the social media data trimmed from reporting – specifically in Facebook, the “countries”, “cities” and “languages” categories – the top 5 for each would be sufficient. I would like to have a separate section for blog management with customized data from Blogger, WordPress, etc. I would like the ability to edit automated reports, without losing the change-over-previous-month data. And I currently use the URL Quality Analyzer to retrieve basic data on those social sites that are not yet integrated: Pinterest, LinkedIn, Google+, Tumblr, etc. There might be a better way? That’s my two cents….

    • Alison Groves

      Let me tackle all of these one by one here….

      -Adding pictures to tweets is coming, we’re just working out some kinks there.
      -I agree that we could do a better job with limiting some of the social reporting options. I’ll have a chat with a developer today and see what we can do there.
      -Not sure what you’d be looking for on the “blog management” front, but I’d love to hear details. Shoot them to me, alison@raventools.com.
      -Shouldn’t be losing month over month data when you edit a scheduled report, sounds like that’s something that needs to go over to our support team, support@raventools.com.
      -Pinterest data we cannot get yet, they do not have an API. Same for Google+. We’ve not had many requests for Tumblr data, but I can look into that. And we are working on LinkedIn, we’re just trying to get more feedback on *exactly* what people would need.

  • http://www.marketingquery.com/ Jose Capelo

    I agree with Karelisa, pictures to tweets is a must right now.

    • RavenCourtney

      Definitely working on that one! Hope to have good news for you soon. :)