A quick heads up:
This Sunday, Aug. 21, 2011, you won’t be able to access Raven’s Social Monitor. We’re doing some database maintenance on the tool from noon to about 6 p.m. CDT (GMT-5).
Note: this applies only to the Social Monitor tool, not to our Facebook or Twitter monitors or any of the other tools in the Raven platform.
We’ll keep you posted if anything changes. In the meantime, if you need help with anything, feel free to e-mail firstname.lastname@example.org. Thanks!