Dear Raven, what training material do you have for new users?
I just recently signed up for Raven Tools and was wondering if there are any training manuals or videos I could review to get a better understanding of the tools’ capabilities. Thank you in advance for your help on this.
Dear Raven User,
If you are new to Raven, we have a number of resources to get you started, all of it free.
Whenever you are in Raven and need help, click the “Help” icon near the top right of the page and we’ll open the most relevant Knowledge Base article we have based on where you are in Raven.
I would also recommend the following videos:
Of course, if you ever run across a question not answered in our help material, email us at firstname.lastname@example.org or click the “report an issue” icon in Raven. We sit ready in our swivel chairs from 8 a.m. to 6 p.m. CDT (GMT-5) Monday-Friday. And we speak English and Spanish!
Thinking of you,
Our Dear Raven column needs your love
In our Dear Raven column, each Monday we respond to love letters from users and address common issues to keep you informed of the best ways to use Raven. Know you can contact us within Raven or email us at email@example.com whenever you have a question about how to use our tools or have a feature request. But to send a question to be featured in this column (or just a love letter!), email us at DearRaven@raventools.com. We promise to love you back.