Dear Raven, How do I view stats on a trackable report link?

How To

Dear Raven, How do I view stats on a trackable report link?

Dear Raven,

In the reporting module, I notice that scheduled reports can either be sent as a .pdf doc or as “trackable downloadable links”…how do I track to see if our customer has clicked on the link and downloaded the report?

Thanks, Chris H.

Dear Chris H.,

When you schedule reports to be e-mailed automatically by Raven, in the “Deliverable” menu you can choose to have the report emailed as a Trackable Download Link or PDF Attachment.

Here’s how to see details of the Trackable Download Links:

  1. Go to Reports > Report Wizard.
  2. Click the “Show scheduled report history” link above your scheduled reports.
  3. Click the “Detail” link next to a report.

If any Trackable Download Links have been clicked, you will see the date, user and IP for each click. Otherwise, you’ll see a “No activity available for this report” message.

If you’re still thirsty for knowledge, our Report Wizard documentation includes more details, including an in depth webinar on reporting.

You can contact us within Raven or email us at support@raventools.com whenever you have a question about how to use our tools.

Related Posts Plugin for WordPress, Blogger...

Nate is Raven's Social Media Marketing Specialist. His love language is words and he likes solving mysteries.

More about Nathan T. Baker | @RavenNate

Tell us what you think

  • http://raventools.com Nate Baker

    Rafael,

    Thanks for the kind words. I’m glad this was useful. Feel free to email me any suggestions for other areas of Raven you’d like covered.

    And YES! Please send some art. We’d love to get it.

  • http://www.constantclick.com Rafael Tano

    This is some really good info. having the downloadable link shows me how many of my clients actually download the reports I send. In this way I can figure out which of my clients requires more attention.

    Also, I love the idea of posting art to DearRaven@raventools.com. I hope it yields great results. I know I’m going to try and come up with some kind of looney picture :)

  • http://raventools.com Nate Baker

    I owe an apology to Jason Tan. I’ve made a novice juggler doodle mistake. The Raven in this drawing is carrying out a shower pattern, which is not representative of what a juggler would likely be doing.