How To Archives

Did you know? Auto-complete social tasks in CRM

When Raven recently released our CRM, a tool for link prospecting and social outreach, we also introduced social tasks. These work just like standard tasks in Raven, except the contact method specified when creating the task is a Twitter username, and the task can be … Read More

Did you Know? Update Link Records with a CSV file

Not too long ago in Raven’s Link Manager, there wasn’t an easy way to update link records in bulk. Any duplicate link was added again because all links were treated as new links.  But today you can easily update any link record simply by using … Read More

Raven’s CRM for social media

Social media is a big part of Raven’s new CRM tools. Whether you’re working on community building, influencer outreach or even working with SEOs for a one-two punch, these new features can give you a big helping hand. Let’s take a closer look at CRM … Read More

How to capture leads with Wufoo in Raven’s new CRM

Raven’s new CRM includes a Leads tool that makes it easy to convert leads into manageable contacts. I’m going to show you how to automatically capture leads in the new CRM using Wufoo forms. Why Wufoo? Integrating Wufoo was at the top of my list … Read More

Did you know? Merging tags in Tag Manager

Here’s the thing about tagging – it never works out the way that you think it will. On paper, tagging is perhaps the most useful organizational tool you have in your digital arsenal. A good tagging system gives you, the user, as much or as … Read More

Did You Know? Moving a website from one profile to another in Raven

One of Raven’s most valuable features is helping you organize your data. Profiles and websites were built to make it easier to keep data by client, project or team member. You decide how best to organize data for your organization and the type of work … Read More

Did You Know? Bulk remove tags in Keyword Manager

In our Did You Know series, in general we’ve covered how you can edit tags across Raven. Now it’s time to focus on tags in Keyword Manager. To add a tag by uploading a CSV, you simply include the additional tag in the new CSV. For instance, let’s say … Read More

Did You Know? Edit scheduled tweets and Facebook posts

Back in February, we gave our social tools an overhaul, bringing Facebook and Twitter management into the style of our Social Monitor and Social Stream tools. But, more than that, we also added a handful of useful new features to those tools – including brand … Read More

Did you know? How to change a site’s display name

When setting up a new website in Raven, the URL that you enter automatically populates as the website’s display name. But did you know you can change the way the website is displayed? Changing the display name might not be a concern if your website’s … Read More

Case Study: How An SEO Company does link building better with Raven

Bob Jones is founder of An SEO Company, an Australian… well… SEO company that has been using Raven for nearly a year. Raven had been on Bob’s radar for a while, but he couldn’t justify the cost at first. At least not until he started … Read More