How To Archives

Did you know? How to change account owners

All Raven accounts are tied to an account owner – the person in charge of managing the overall account who can perform actions and access sections that sub-users can’t. Sometimes agencies or companies need to change the account owner. This is done by changing the … Read More

Did you know? Use Google Drive to make CSV files Raven-friendly

Importing with a CSV file is a fast way to get all your data into Raven. Anywhere you see the Import Data icon in Raven you can upload a CSV file of data. For instance, you can import keywords to Keyword Manager or import links … Read More

7 steps to better client collaboration with Raven’s CRM

In case you missed it, inside your Raven Tools dashboard is a nifty new CRM feature which landed early in May. It has proved so useful to us that I asked if I could write a post explaining why we think the feature is so … Read More

Did you know? Create Paid Link Groups in Link Manager

A couple of weeks ago, we released an update to Link Manager that gave Link Records the slick visual style of our new CRM tool, along with a few upgrades to make them even more useful. But as fond as we are of the new … Read More

Did you know? Auto-complete social tasks in CRM

When Raven recently released our CRM, a tool for link prospecting and social outreach, we also introduced social tasks. These work just like standard tasks in Raven, except the contact method specified when creating the task is a Twitter username, and the task can be … Read More

Did you Know? Update Link Records with a CSV file

Not too long ago in Raven’s Link Manager, there wasn’t an easy way to update link records in bulk. Any duplicate link was added again because all links were treated as new links.  But today you can easily update any link record simply by using … Read More

Did you know? Add a default link status for Firefox Toolbar

One of the most popular features of Raven’s Firefox Toolbar is the ability to add links easily while you browse the Internet. If you click Add Link when viewing an active backlink for the website that’s selected in the toolbar, the status will always be … Read More

Raven’s CRM for social media

Social media is a big part of Raven’s new CRM tools. Whether you’re working on community building, influencer outreach or even working with SEOs for a one-two punch, these new features can give you a big helping hand. Let’s take a closer look at CRM … Read More

Did you know? Searching for multiple tagged keywords in SERP Tracker

SERP Tracker is one of Raven’s oldest and most popular tools, used to track weekly ranking updates for tracked keywords. And in the event you’re tracking a large number of keywords or phrases, SERP Tracker allows you to tag your keywords with one or multiple … Read More

How to capture leads with Wufoo in Raven’s new CRM

Raven’s new CRM includes a Leads tool that makes it easy to convert leads into manageable contacts. I’m going to show you how to automatically capture leads in the new CRM using Wufoo forms. Why Wufoo? Integrating Wufoo was at the top of my list … Read More