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The Raven Blog

We write tips for digital marketers and we create beginner through advanced guides for search engine optimization. Improve your SEO and Content Marketing game.

Why We’re All Failing Our Customers – And How To Fix It

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Dear Social Media Managers: It’s Time To Grow Up

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Posts written by Kristy Bolsinger

Frustrated Customer
By Kristy Bolsinger

November, 2013

Why We’re All Failing Our Customers – And How To Fix It

How many times have you contacted a bank/airline/retailer/software provider with a question only to be deflected to some other department? You get there only to have to start from scratch and explain your situation from the beginning. If you’re lucky, it ends there. Often it doesn’t. It’s happened to all of us, and it’s exactly […]


Dear Social Media Managers: It’s Time To Grow Up
By Kristy Bolsinger

May, 2013

Dear Social Media Managers: It’s Time To Grow Up

Listen. We need to talk. I wasn’t going to say anything, but it’s time. Birds, bees, etc. Don’t be embarrassed – everyone goes through this. Yes, you’re totally normal. I know social media puberty is uncomfortable and awkward, but it’s gonna be OK. All the good professions have gone through this. It’s a natural cycle: […]